Innovation Linkedin GmbH, operating under the brand RVI Infinity Innovation, respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit rvi-innovation.de, submit an online form or communicate with us by email, telephone or other communication channels.

Personal data means any information relating to an identified or identifiable natural person.

1. Controller

The controller responsible for processing personal data in connection with this website is:

Brand: RVI Infinity Innovation
Email: info@rvi-innovation.de
Website: rvi-innovation.de

2. Categories of Personal Data

Depending on how you use the website or communicate with us, we may process the following categories of personal data:

• Identification and contact details, including your name, company name, job title, email address, telephone number, address and country.
• Information submitted through contact forms, demo requests, service or repair inquiries, distributor applications and other online forms.
• Business and communication data, including your messages, requested products, applications, technical requirements, quotations and correspondence history.
• Technical data, including IP address, browser type, operating system, device information, language settings, requested pages, referring URL, access date and access time.
• Website usage and consent data collected through cookies, local storage or similar technologies, where applicable.
• Documents, photographs, videos or technical files that you voluntarily provide in connection with an inquiry, inspection application or service request.

3. Website Access and Server Log Files

When you access this website, certain technical information may be automatically transmitted by your browser and recorded in server log files.

This information may include:

• Your IP address.
• Date and time of access.
• The requested page or file.
• The referring website or URL.
• Browser type and browser version.
• Operating system and device information.
• Access status and the amount of data transferred.

We process this information to deliver the website, maintain technical stability, identify errors, protect the website against attacks and misuse, and ensure the security of our systems.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure, reliable and efficient operation of the website.

Server log data is deleted or anonymised when it is no longer required for these purposes. Data may be retained for a longer period where this is necessary to investigate a security incident, prevent misuse, establish legal claims or comply with legal obligations.

4. Contact Forms and General Inquiries

When you contact us through a website form, by email, by telephone or through another communication channel, we process the information that you provide in order to review and respond to your request.

Depending on the nature of your inquiry, the legal basis for processing is:

• Article 6(1)(b) GDPR where processing is necessary to take steps at your request before entering into a contract or to perform an existing contract.
• Article 6(1)(f) GDPR where processing is necessary for general business communication, customer support, relationship management or the administration of business inquiries.
• Article 6(1)(a) GDPR where you have given consent for a specific processing activity.
• Article 6(1)(c) GDPR where processing is necessary to comply with a legal obligation.

Our legitimate interests include responding to inquiries, communicating with customers and business partners, developing business relationships and documenting business communications.

Information marked as mandatory in an online form is required to process the relevant request. If you do not provide mandatory information, we may be unable to review or respond to your request.

5. Product, Demo, Service and Repair Requests

When you submit a product inquiry, request a demonstration, apply for distributor cooperation or contact us regarding support or repair, we may process information relating to:

• Your identity, company and contact details.
• The requested product, service or cooperation arrangement.
• Your inspection application and technical requirements.
• Product serial numbers and configuration information.
• Photographs, videos and technical files provided by you.
• Shipping, billing and service information where relevant.
• Previous correspondence and business history.

This data is processed to evaluate your request, provide technical recommendations, prepare quotations, organise demonstrations, administer repairs, provide customer support and manage a potential or existing business relationship.

The legal basis is Article 6(1)(b) GDPR where processing is necessary for pre-contractual measures or contract performance. Article 6(1)(f) GDPR may also apply to general business administration, technical evaluation, customer support and the protection of legal interests.

6. Cookies and Similar Technologies

This website may use cookies, local storage and similar technologies. These technologies may store information on your device or access information already stored on your device.

6.1 Strictly Necessary Technologies

Strictly necessary technologies may be used without consent where they are required to provide a website function expressly requested by the user, maintain website security, store privacy preferences or enable essential technical functionality.

The legal basis for storing or accessing information on your device is Section 25(2) TDDDG. Where personal data is processed, the legal basis is Article 6(1)(f) GDPR or, where relevant, Article 6(1)(b) GDPR.

6.2 Optional Technologies

Analytics, marketing, personalisation and other non-essential technologies are used only where you have provided the required consent.

The legal basis for storing or accessing information on your device is Section 25(1) TDDDG. The legal basis for the associated processing of personal data is Article 6(1)(a) GDPR.

You may refuse or withdraw consent through the consent-management settings available on the website. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

You may also configure your browser to block or delete cookies. Blocking strictly necessary technologies may affect the operation of certain website functions.

7. Analytics, Embedded Content and External Services

Where analytics tools, external media, embedded videos, maps, spam-protection services, marketing technologies or other third-party services are integrated into the website, they will only be activated where the applicable legal requirements have been met.

Non-essential services that store information on your device, access information from your device or process personal data for analytics or marketing purposes will not be activated before the required consent has been obtained.

Information concerning the providers, purposes, categories of data and applicable storage periods is made available through the website's consent-management system where such services are used.

8. Legal Bases for Processing

We process personal data only where a valid legal basis applies. Depending on the processing activity, the legal basis may include:

• Article 6(1)(a) GDPR: You have given consent to the processing.
• Article 6(1)(b) GDPR: Processing is necessary for pre-contractual measures or the performance of a contract.
• Article 6(1)(c) GDPR: Processing is necessary to comply with a legal obligation.
• Article 6(1)(f) GDPR: Processing is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.

Where processing is based on legitimate interests, those interests generally include website security, reliable website operation, business communication, customer support, fraud prevention, documentation of business activities and the establishment, exercise or defence of legal claims.

9. Recipients and Service Providers

Within Innovation Linkedin GmbH, personal data is accessed only by persons who require it for the relevant purpose.

We may disclose or provide access to personal data to the following categories of recipients where necessary:

• Website hosting and technical infrastructure providers.
• IT support, cybersecurity and website maintenance providers.
• Email, communication and document-management providers.
• Customer relationship management and business administration providers.
• Analytics or consent-management providers, where applicable.
• Shipping, logistics or service partners where required to process a request.
• Professional advisers, including tax advisers, auditors and legal advisers.
• Public authorities, courts or other recipients where disclosure is legally required.

Where a service provider processes personal data on our behalf, the provider is contractually required to process the data only according to our documented instructions and in accordance with applicable data protection law.

We do not sell personal data.

10. International Data Transfers

Some service providers or recipients may be located outside the European Union or the European Economic Area, or may process data from such countries.

Where personal data is transferred to a country outside the European Union or the European Economic Area, the transfer will take place only where the requirements of Chapter V GDPR are satisfied.

Depending on the circumstances, safeguards may include:

• An adequacy decision adopted by the European Commission.
• Standard contractual clauses approved by the European Commission.
• Binding corporate rules.
• Additional technical, contractual or organisational safeguards.
• Another legally recognised transfer mechanism or applicable exception.

You may contact us to request further information regarding the safeguards applicable to a particular transfer.

11. Data Retention

We retain personal data only for as long as it is necessary for the purpose for which it was collected or for as long as statutory retention requirements apply.

When determining an appropriate retention period, we consider:

• The purpose and duration of the relevant inquiry or business relationship.
• Whether the data is required to perform or document a contract.
• Applicable commercial, tax, accounting and legal retention obligations.
• Applicable limitation periods.
• The need to establish, exercise or defend legal claims.
• Security, fraud-prevention and misuse-prevention requirements.

General inquiries that do not result in a business relationship are deleted when they are no longer required, unless continued retention is justified by a legal obligation or legitimate interest.

Where processing is based on consent, the relevant data will no longer be processed for the consent-based purpose after consent is withdrawn, unless another legal basis permits or requires continued processing.

12. Data Security

We use appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure and unauthorised access.

These measures may include access restrictions, encrypted transmission, system monitoring, backups, authentication controls, security updates and contractual confidentiality obligations.

Security measures are reviewed and adjusted where appropriate, taking into account the state of the art, implementation costs, the nature and scope of the processing and the risks to affected individuals.

No method of internet transmission or electronic storage can guarantee absolute security.

13. Your Data Protection Rights

Subject to the conditions and limitations provided by applicable law, you have the following rights:

• Right of access: You may request information about whether and how we process your personal data and obtain a copy of that data.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where the legal requirements are met.
• Right to restriction: You may request restriction of processing where the legal requirements are met.
• Right to data portability: Where applicable, you may request to receive personal data provided by you in a structured, commonly used and machine-readable format.
• Right to object: You may object to processing based on Article 6(1)(e) or Article 6(1)(f) GDPR on grounds relating to your particular situation.
• Right to withdraw consent: You may withdraw consent at any time with effect for the future.
• Right to lodge a complaint: You may lodge a complaint with a competent data protection supervisory authority.

The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

To exercise your rights, please contact us using the contact details provided in Section 1. We may request information necessary to verify your identity before responding to a request.

14. Specific Right to Object

Where we process personal data on the basis of Article 6(1)(f) GDPR, you have the right to object to that processing at any time on grounds relating to your particular situation.

If you object, we will no longer process the relevant personal data unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or unless the processing is required for the establishment, exercise or defence of legal claims.

Where personal data is processed for direct marketing purposes, you have the right to object to such processing at any time. Following such an objection, the personal data will no longer be processed for direct marketing purposes.

15. Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection law.

The supervisory authority responsible for our registered office is:

Telephone: +49 211 38424-0
Email: poststelle@ldi.nrw.de

You may also contact another supervisory authority, particularly in the EU Member State of your habitual residence, place of work or place of the alleged infringement.

16. Automated Decision-Making

We do not use solely automated decision-making, including profiling, that produces legal effects concerning website users or similarly significantly affects them in connection with the general operation of this website.

17. Third-Party Websites

This website may contain links to websites or services operated by third parties. We are not responsible for the processing of personal data by those third parties.

When you leave our website, the privacy terms and data-processing practices of the relevant third-party provider apply. You should review the information provided by that provider before submitting personal data.

18. Changes to This Privacy Policy

We may update this Privacy Policy where necessary to reflect changes in applicable law, regulatory guidance, website functionality, technologies, service providers or our business operations.

The current version is the version published on this page. Where appropriate, material changes will be communicated through the website or another suitable communication channel.